Privacy Policy

Effective Date: 01/09/2025

1. Introduction

DRONICLE Drone Services LLC ("DRONICLE," "we," "us," or "our") owns and operates the DRONICLE website. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our drone-powered exterior cleaning services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Data You Provide

When you interact with our website or services, you may voluntarily provide us with personal information, such as:

Contact Information: Name, email address, phone number, and company name.
Service Information: Address, property details, and service requests.
Payment Information: Billing details (handled securely via third-party payment processors).
Communication Data: Messages, feedback, or inquiries sent through our contact forms or email.

B. Automatically Collected Data

When you visit our website, we automatically collect certain information ("Device Information"), including:

Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings.

C. Data Collected During Service Delivery

For drone-powered cleaning services, we may collect:

Property Details: Images, videos, or measurements of your property (only for service fulfillment).
Location Data: GPS coordinates of the service location (used solely for operational purposes).

3. Why We Process Your Data

We process your data for the following purposes:

Service Fulfillment: To provide, maintain, and improve our drone cleaning services.
Communication: To respond to inquiries, send service updates, or share promotional offers (with your consent).
Analytics: To analyze website usage and improve user experience.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.

Note: We only collect data necessary for these purposes and do not sell or rent your personal information to third parties.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Correct inaccurate or incomplete information.
Right to Erasure: Request deletion of your data, subject to legal obligations.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Opt out of marketing communications or data processing for legitimate interests.

To exercise these rights, contact us at [insert contact email].

5. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption: Secure transmission and storage of sensitive information.
Access Controls: Restricted access to personal data within our organization.
Third-Party Processors: We use trusted service providers (e.g., payment gateways) that comply with data protection standards.

Note: No online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

7. Links to Other Websites

Our website may contain links to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy practices. Always review their policies before providing personal information.

8. Legal Disclosure

We may disclose your information if required by law or to protect our rights, safety, or the safety of others.

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.

11. Contact Us

For questions or concerns about this Policy or your data, contact us at: DRONICLE Drone Services LLC:
Business Bay, Dubai (UAE)
contact@dronicle.com